Return & Refund Policy

We follow a strict no-return policy unless:

• The product is damaged during delivery.
• The product received is incorrect.

Replacements/refunds will only be processed if:

• You provide an unboxing video clearly showing the damage/issue.
• The product is unused and in original packaging.
• The request is raised within 24 hours of delivery.

Products that cannot be returned:

• Installed electrical items.
• Customised or made-to-order items.
• Items damaged due to incorrect installation or mishandling by customer/electrician.